China Hotel Questions

What can I expect from the hotels in China?

    According to the Chinese rating system, 1- 5 star hotels are approved to receive foreign guests. In the bigger, more developed places like Beijing, Xi’an, Guilin, Kunming, Lijiang, Chongqing, Wuhan, you can stay in 3 star or 4 star hotels. In smaller towns like Yangshuo, Dali and Zhongdian, there are many good small hotels. Almost all the rooms have twin beds (few double beds are available in the hotels) and have a private bath (with Western style flush toilet and bath and shower), heating and air conditioning, as well as a telephone capable of international direct dialing and a television (although usually only Chinese channels are available, but some international channels are available in the hotels over 3 star). Caravan Travel Service always recommends a good centrally located hotel for you. It is very easy for you to walk around to explore the city, and particularly the local street markets, as well as many wonderful local restaurants.

    What is a Single, Double or Triple Room?

    Generally hotels tend to place their bedrooms within four different categories:

    • Standard
    • Superior
    • Deluxe
    • Executive

    The actual differences between the bedrooms varies from one hotel to another, with Executive being the highest standard of room.
    Single Room - A single room is designed to accommodate one person only. The room may contain one single bed or twin beds.
    Double Room - A double room is designed to accommodate two people only. The room contains one queen size or king size bed or if not available twin beds.
    Twin Room - A twin room is designed to accommodate two people only. The room contains two single beds or if not available a king size bed.
    Family Rooms - The family room type is usually a Triple Room, designed to accommodate three people only. But it is very rare in China. The room will contain either:

    • One queen and one single bed
    • Three single beds
    • Connecting Rooms-Two standard rooms are connected to each other, there is a door between them. Family Rooms are very rare in China. For one family with children, you’d better order these kinds of rooms.

    Are your room rates per room or per person?

    All of our hotel room rates are calculated per room and per night, NOT per person (unless otherwise specified). For hotel booking only, there is no charge for children at the age of 12 or below, if they share a room with their parents and do not need an extra bed.

    What time can I check-in and check-out?

    General check-in and check-out times may vary according to hotel. In general they are:

    • Check-in time : from 12.00 p.m. (midday)
    • Check-out time : before 12.00 p.m. (midday)

      Early check-in and late check-out are subject to availability and individual hotel policies

    Is the Hotel staff able to speak english?

    In the 4- to 5-star hotels the staff is well trained in speaking English, especially at the reception. These upper class hotels also provide an English description of the hotel in your room. In the big Chinese cities also the staff of 3-star hotels is able to speak English. In smaller cities they speak only simple English.
    If you face some communication problems during your stay, please contact the assistant manager in the lobby or our local tour guide first. If they can also not help you, please do not hesitate to contact the staff of Caravan Travel Service directly. We are always anxious to help you at any time.

    What is single supplement?

    The hotel rooms are all based on double occupancy. If the visitor travels alone, he must pay for the other person. This additional charge is called single supplement.
    If the traveler number is odd (such as 3, 5, 7…), the odd number person who stays in one single room has to pay the single room supplement because the hotel rates are based on double occupancy.
    Generally, Single supplement is not included in the quotation.